Online Returns & Exchanges Process
If for any reason you are not satisfied with your purchase, we are happy to accept a return within 30 days of the date of purchase.
The merchandise may be mailed back to us and please note that you will be responsible for shipping fees. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges. Personalized items and clearance items cannot be returned.
Please email us at firstname.lastname@example.org or call us at 626-578-7596 (M – F, 8 a.m. – 4 p.m., PST) for your return authorization confirmation number.
Address package with return authorization number to:
Tasha & Co. Organics – Returns
208 Technology Drive, Suite G
Irvine, CA 92618
Tasha & Co. Organics will issue a refund in the form and amount of the original tender paid (including sales tax) or Tasha & Co. will issue a Gift Card, at the customer’s choice, when each of the following conditions has been met: 1. The merchandise must be returned within thirty (30) calendar days from the date of purchase 2. The merchandise must be accompanied by either the original Tasha & Co. Organics Receipt or Proof of Purchase Label. (Proof of Purchase information is included on the packing slip for all Tasha & Co. Organics online orders.)
If the merchandise being returned was purchased using a credit card and we credit your account, the credit will show on the statement you receive after the issuing bank applies the credit.
If you exchange merchandise, your account will be credited for the return and a sale rung for the new merchandise as a new purchase.
If the merchandise being returned was purchased using a Gift Card, that card will be credited if there is a balance on it. If the balance on the card is $0.00 a new Gift Card will be issued for the return amount and mailed to you.